SMART LEADER

1. Smart LEADER

1.1. Character and People Skills

Character and Personality of Highly Effective People

Effective Learning

The Role of Your People Skills

The Tao of Influencing People

Understanding People's Perceptions: Map is Not the Territory

Effective Listening

How To Make Effective Presentations

9 Principles of Effective Negotiating

Effective Coaching: Definition and the Keys to Success

Executive Coaching: Key Benefits

Coaching Yourself

Six Fundamental Patterns of Cultural Differences

Culture Dimension Scores for China, Germany, Russia, and USA

The Tao of Cultural Intelligence

1.2. Technology of Achievement

COCA Principle of Achievement

Be Different and Make a Difference

The Tao of Achievement

Self-Motivation

SMART Goals

Achieving Your Goals: 4 Attitudes x 4 Steps

Starting Change with Yourself

Creating Inevitable Success

Entrepreneurial Creativity: 4 Intertwined Pillars

The Tao of Entrepreneurial Creativity

Failure as a Stepping Stone to Success

Creative Problem Solving (CPS): Reframing

1.3. Leadership Skills

Differences Between What Managers and Leaders Do

Leader 360

Mastering Effective Leadership Roles

Leadership Lessons of Xenophon

Leadership Lessons of Lao Tzu

Best Practices: Powell’s Leadership Principles

Best Practices: Welch’s 4Es of Leadership

12 Major Causes of Failure in Leadership

Leadership Attributes: What Leaders Are, Know, and Do

Leadership Schools: Correlation

Inspirational Leadership: 10 Roles

Values-based Leadership
Principles-centered Leadership
Situational Leadership

Situational Leadership: Continuum

Creative Leadership

Leadership Challenge Model: 5 Exemplary Roles

Entrepreneurial Leadership: 10 Key Role Actions

Leader as an Entrepreneur: Talent × Temperament × Technique

2. Smart COMPANY

2.1. Balanced Business System

The Tree of Business

6Ws of Business Success

Rapidly Changing Global Scenario

High-Growth Business Development: 4 Stages

Focus Areas for a Firm's Success

Best Practices: Sam Walton's 10 Rules for Building a Successful Business

Lessons from Infosys' Narayana Murthy: How To Build a Great Company

Corporate Vision

Balanced Business System

Inclusive Company

Innovation Strategies for Top-line and Bottom Line Growth

Balancing Dynamic Organizational Dichotomies

The Tao of Business Success

Business BLISS: Balance – Leadership – Innovation – Synergy – Speed

The Tao of Balanced Management

Management by Consciousness

Business Model: Connecting Internal Inputs to Economic Outputs

Business Model: 1+6 Components

The Tao of Customer Value Creation

Customer Intimacy

Extended Enterprise

Core Competencies

Strategic Alliances

Virtual Integration

Business Architect

Business Architect: Cross-functional Expertise Requirement

Systems Thinking

Cross-functional Excellence

2.2. Winning Organization

9 Signs of a Loosing Organization

Corporate Capabilities

Shift from Industrial to Knowledge-driven Enterprise

Innovation Drivers in Industrial and Knowledge Enterprise

Managing Organizational Change: The Wheel of Business Evolution

Shared Values

Best Practices: Disney's Shared Values and Mission

Best Practices: GE Values Guide

Best Practices: HP Values

Corporate Culture: Adaptive vs. Unadaptive Organization

Entrepreneurial Organization: 10 Steps to Develop Entrepreneurial Staff

Strategies for Building a Growth Culture

Best Practices: Strategies for Building a Flexible Culture at Dell Computers

Success Story: Leading Organizational Transformation at GE

Success Story: GE Work-Out

Best Practices: Seven Steps to Implement Work-Out

New Company-Employee Partnership

Building Trust

The Tao of Employee Empowerment

Employee Satisfaction

Employee Motivation

Team Building: a Dream Team

Team Building: von Manstein Matrix

Creating Cross-functional Teams

The Tao of Leveraging Diversity

Leveraging the Power of Critical Opposites: 10-step Strategy

Fast Company

Success Story: Charles Schwab

Best Practices: Charles Schwab's Corporate Guiding Principles

Success Story: Eliminating Bureaucracy at ABB

Fast Company: Owning Your Competitive Advantage

Intellectual Assets: Growing Role in the Modern Economy

Best Practices: Knowledge Management at British Petroleum (BP)

Best Practices: 4 Strategies for Raising Corporate IQ at Microsoft

The Wheel of Knowledge Management

The Tao of Intellectual Cross-Pollination

Teaching Organization

Coaching in the Workplace: Key Benefits

Coaching in the Workplace: List of Activities

Three Types of Knowledge Organizations: Learning, Teaching, Coaching

2.3. Synergized Business Processes

Business Process: Definition and Characteristics

Best Practices: Characteristics of the Most Successful Companies

Process Management: Shift from Functional to Cross-functional Model

Benefits of Enterprise-wide Business Process Management (EBPM)

Process Thinking

EBPM Assessment Form

Eight Essential Principles of EBPM

Value Chain Management

Service-Profit Chain

Continuous Improvement Firm (CIF)

Kaizen

Kaizen and Radical Innovation

Lean Production: Removal of Waste Activities

Lean Production – Doing More With Less: Seven Wastes To Be Eliminated

Success Story: Toyota Production System

Quality Management: 8 Rules

Kaizen vs Total Quality Management (TQM)

Six Sigma: Benefits of Reaching Higher Sigma Levels

Best Practices: Making the Six Sigma Work at GE

Aligning IT and Business

11 Traits of a True IT Leader

3. Smart STRATEGIES

3.1. Enterprise Strategies

Three Hierarchical Levels of Strategy

Strategic Analysis: 5 Questions To Answer

GE Multifactor Business Portfolio Matrix

Framework for Describing Strategic Situation

Sun Tzu's "The Art of War"

Sustainable Growth Strategies

Two Corporate Strategy Logics: Strategy Pyramid vs. Strategy Stretch

Choosing Between Strategy and Opportunity Approach

Strategy Programming vs. Strategy Innovation

Strategic Programming

FutureStep

Best Practices: Dynamic Strategy Formulation by Silicon Valley Companies

SWOT Analysis

Business Intelligence: 3 Levels

3.2. Competitive Strategies

Three Generic Business Strategies

Competitive Analysis

Competitive Strategies: Survival vs. Market Leadership

Success Story: 7-Part Competitive Strategy of Microsoft

Sustainable Competitive Advantage: 3 Parts

Sustainable Competitive Advantage: Synergy of Capabilities

Erecting Barriers to Entry

Four Categories of Business Tactics

Four Types of Marketing Warfare

Synergistic Marketing and Selling

The Top 10 Laws of Marketing

Customer Value Proposition

Differentiation Strategies: Weak and Strong

Brand Equity

Strategic Brand Management

3.3. Strategic Achievement

Success Rates and Major Impeding Factors

Strategic Achievement: Thinking × Action × Learning

Strategic Intent

Strategic Thinking

Discovering Opportunities

Searching for Opportunities

Dynamic Planning

Management by Objectives (MBO)

Organizational Learning

Strategic Project Management (SPM)

Launching a Crusade

Making Big Changes: 10 Questions to Answer

6Ws Chart of Change Management

Change Failure: Main Reasons

Leading Change: 8 Stages

4. Smart MANAGEMENT

4.1. New Management Model

New vs. Traditional Management Model

Lessons from Michael Dell: Managing by Wondering Around (MBWA)

Fundamental Management Changes Engendered by Internet

The Ideal Leader

Three Common Traits of Great Corporate Leaders

Shift from Management to Leadership

The Tao of Managerial Leadership

Managing Knowledge Workers

Best Practices: Getting the Most from Knowledge Workers in Silicon Valley

Best Practices: Google 10 Golden Rules

Three Manager's Skill Sets: Manager – Leader – Coach

The Tao of Change Management

Change Management: 6 Steps

4.2. Results-based Leadership

Effective Leader: Attributes × Results

Steve Jobs' 12 Rules of Success

Results-based Leadership

Strategic Leadership

80/20 Thinking

Lessons from Dell: Mobilize Your People Around a Single Goal

Organizational Fitness Profile (OFP)

Project Management: 2 Approaches

Business Synergies Approach to Project Management

Milestone-based Thinking

Volatility Leadership: 10 Best Practices

Entrepreneurial Leadership

Entrepreneurial Leaders: Specific Attributes

Inspiring People

Freedom To Fail

Energizing Employees

Employee Performance Management: Holistic Approach

Coaching: Skill / Will Matrix

Coaching: GROW Model

Best Practices: Leadership Development at GE

Leading-edge Three-tier Reporting Model

Performance Management: Balanced Scorecard

4.3. 25 Lessons from Jack Welch

Success Story: Creating the World's Most Competitive Enterprise

Lessons from Jack Welch

Lead More, Manage Less

Lead

Manage Less

Articulate Your Vision

Simplify

Get Less Formal

Energize Others

Face Reality

See Change as an Opportunity

Get Good Ideas from Everywhere

Follow up

Build a Winning Organization

Get Rid of Bureaucracy

Eliminate Boundaries

Put Values First

Cultivate Leaders

Create a Learning Culture

Harness Your People for Competitive Advantage

Involve Everyone

Make Everybody a Team Player

Stretch

Instill Confidence

Make Business Fun

Build the Market-Leading Company

Be Number 1 or Number 2

Live Quality

Constantly Focus on Innovation

Live Speed

Behave Like a Small Company

GE Leadership Assessment Survey (LES): 10 Characteristics

1. Vision

2. Customer / Quality Focus

3. Integrity

4. Accountability / Commitment

5. Communication / Influence

6. Shared Ownership / Boundaryless

7. Team Builder / Empowerment

8. Knowledge / Expertise / Intellect

9. Initiative / Speed

10. Global Mind-set

5. Smart INNOVATION

5.1. Systemic Innovation

Innovation – the Key to Success and Survival
Evolution of Innovation from Linear to Systemic
Systemic Innovation 360: 7 Areas

Entrepreneurial Creativity 360: 5 Action Areas

Strategy Innovation: 4 Steps

The Tao of Value Innovation

The Tao of Business Process Innovation

Engaging Cross-functional Teams

Leading Systemic Innovation

10 Forces Behind New Business Models

Success Story: New Business Model of Dell Corporation

Business Innovation: Four Strategies

5.2. Innovation Strategies

Best Practices: Characteristics of Most Successful Companies

Product Innovation: Types of New Products

Radical vs. Incremental Innovation

Best Practices: Stretching Innovation Portfolio by Silicon Valley Companies

Innovation vs. Operations Management

Technology Innovation Typology

Best Practices: Assessing Innovation Portfolio by Silicon Valley Companies

Radical Innovation

Venture Strategies: Five Areas

Success Story: Spinouts by Thermo Electron

Venture vs. Corporate Management

Success Story: In-company Ventures at Corning

7 Challenges in Managing Radical Innovation

Success Story: Venture Investing by GE Equity

Best Practices: Qualities of Top Managers at GE Equity

Customer Partnership

Lessons from Michael Dell: Turn Your Customers Into Teachers

Intellectual Property Management
Benefits of Intellectual Property Management

5.3. Corporate Innovation System

Innovation System

Strategic Alignment

Innovation: Key Players

Five Steps to Entrepreneurial Creativity

Creating a Relentless Growth Attitude

Innovation-friendly Organization: 6 Components

New Product Development by Cross-functional Teams

Best Practices: New Product Design by IDEO

The Fun Factor

Innovation Process: Two Models

Best Practices: Innovation Process Attributes in Silicon Valley

The Jazz of Innovation

The Tao of the Jazz of Innovation

The Jazz of Innovation: 11 Practice Tips

The Jazz of Innovation: Key Components
Leading Innovation: Loose-Tight Leadership
Techniques to Develop Solutions

6 Thinking Hats: A Tools for Analyzing Proposals

Brainstorming

Perfect Brainstorming: 10 Rules

Facilitating Cross-pollination of Ideas

The Tao of Experimentation

Freedom To Fail

Product Innovation Metrics

Leading Innovation: Tips for Making the Vision a Reality


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